Recklessness (gets killed), cowardice (gets captured), a hot temper (insulted), a delicate honor (shamed), excessive compassion (indiscipline). Section IX: Intelligence (Data & Listening) 45. What enables the wise manager to strike and conquer is foreknowledge Foreknowledge = customer support logs, exit interviews, and “what’s annoying you?” surveys.
Is the economy hot or cold? Is the team burned out or energized? Adjust your aggression accordingly. Section II: Waging War (Resource Management) 8. The first casualty of long war is morale A project that drags on for 12 months will cost you your best people. Break it into 6-week sprints.
Every meeting, approval, and email chain costs morale. Calculate it. Eliminate it.