In organizational culture, “artifacts” include: a) Core values b) Unconscious assumptions c) Office layout and dress code d) Mission statement text Section B: Short Answer (Application) 6. Explain the difference between formal and informal communication channels. Give one example of each in a workplace.
The “Hawthorne Effect” describes: a) Workers slowing down when watched b) Productivity changes due to observation/attention c) Managerial resistance to change d) Groupthink in committees msoc sample questions set 1
– Hawthorne effect: People modify behavior when they know they are being observed (original studies: Western Electric plant). In organizational culture
– Triangulation = using multiple methods to cross-validate findings. msoc sample questions set 1
Your team is experiencing social loafing on a group project. Propose two specific communication-based interventions to reduce it.
– Highly centralized functional structures often create silos because each department communicates upward but not laterally.