Amara stared at the blinking cursor on her laptop screen. She was 12,000 feet in the air, somewhere over the Atlantic, and the Wi-Fi on the plane had just gone from "spotty" to "archaeological relic."

The journalist nodded, opened his laptop, and stopped panicking.

She hit Activate. The screen turned green. "Connected."

She clicked the link on her phone. The browser opened to her account dashboard. She saw her plan: "1 Year Subscription – Active." Underneath, in a gray box, it said: Activation Code: xep9-tyk3-mn21-vpn9. But she didn't copy it. Why? Because she also saw the bigger button: "Send Setup Instructions to Email."

She scrolled back to the original email from "ExpressVPN Support" sent six months ago. At the bottom, under "Order Information," there was a link that said: "Set up your subscription."

Amara exhaled. She opened her document. She had 90 minutes left.