If you are a business owner, contact your POS provider immediately—they can often remote into your system and re-enable the device in minutes. Need further help? Leave your specific device model and operating system in the comments, and our tech community will assist you.

Translating to: "The connected device is not enabled to operate."

If you are a Spanish-speaking user or managing systems in a Spanish-speaking region, encountering this error can be frustrating. It typically appears on Point of Sale (POS) systems, banking terminals, or fiscal printers in countries like Mexico, Colombia, or Argentina.

This article explains why this error occurs and provides a step-by-step guide to resolve it. The message indicates that the peripheral device (e.g., a fiscal printer, cash drawer, barcode scanner, or PIN pad) connected to your computer or POS terminal has been detected by the system, but it is not authorized or configured to process the current transaction .

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