Asiste Pemex Kiosco Guide

However, I did experience a couple of issues. On my first attempt, the touchscreen was unresponsive for a few seconds, and there was no clear indicator of whether the kiosk accepted cash or only cards (it turns out both work, but cash deposits were temporarily unavailable). Also, customer support via the kiosk was slow—no live agent, just automated options.

Yes, for basic queries or small payments. But for anything urgent, I’d still go to the counter. Asiste Pemex Kiosco

On the positive side, the location was clean, and an attendant nearby helped me when the machine froze. It’s a great idea for reducing queues, but Pemex should improve maintenance and add clearer instructions. However, I did experience a couple of issues